What are your shipping rates and delivery times?
Rates are calculated at checkout based on the weight and distance of the package.
Can my shipping address be changed after my order is placed?
Yes, as long as your order has not been shipped .
What should I do if my parcel is lost?
If you are experiencing issues with delivery, contact us to have the matter sorted.
What is your return and exchange policy?
We offer refund or exchange for up to 30 days after your order was received. The item(s) must be in original condition (unworn, unused, undamaged). The Items should be returned with all their original packaging to ensure they are adequately protected in transit. We are not responsible for items lost or damaged during the return.
If I placed my order online, can I return or exchange items in store?
Yes. Visit us within 30 days of delivery.