This Privacy Policy (the “Policy”) provides information regarding the management and protection by noren of personal data processed from website visits, purchases, calls and surveys.



1. Collection of data

Noren collects personal data through website visits and purchases. To do so, Noren uses cookies, which are small text files, stored on your computer during the website visit. You can disable cookies through your browser.  This is typically managed in the privacy settings section of the Tools or Preferences menu in your browser.

During your first purchase, you will proceed to open an account and provide us with the information needed in order to place and deliver your order. This information includes your full name, email address, shipping address, as well as certain financial data such as your credit card number. In doing so, you allow Noren to store some of this information in our customer database. Your credit card information is not stored by Noren and is sent to a secure third party payment processor.

Noren may also collect non-personal information (like an IP address) about you even if you do not purchase any products on the website. Noren uses Google Analytics, a service that analyzes website usage data. It collects users' personal details, such as source of connections (ISPs), type and version of browser used, browser language, duration of the connection, IP address, etc. For more information, Users may consult the following website:


2. Usage of the information provided

Noren may share certain financial and other information that you submit with third parties who provide services to the website such as verifying your information, authenticating payments and processing orders. In order to combat fraudulent online payments, Noren, may also share your financial information with a third-party service provider using an online fraud detection tool in order to verify your payment.

Noren may disclose your information if we believe in good faith that such disclosure is necessary to comply with applicable laws, a subpoena or other legal process. For example, Noren may disclose such information to identify, contact or bring legal action against a person or entity who may be violating the Noren Terms and Conditions, or who may be causing injury to, or interfering with other users of the website.

The data generated by cookies is transmitted by Google and is hosted on servers found in the United States. Google will use this data to assess the site's use. Google may also transfer this information to third parties, where required by law, or where such third parties process the information on their behalf.

Please be aware that Noren does not control the policies or practices of third parties to which Noren discloses information about users of the website and that any use or disclosure of such information by third parties is not governed by this Policy. However, transfers of personal information are governed by contractual clauses which ensure compliance with data protection legislation.


3. Security

Noren has implemented security measures to protect the personal information you provide against unauthorized access and use.

- All data is protected according to the varying levels of risks through physical measures, such as secure areas, technical measures, such as encryption, and organizational measures such as employee security through vetting and supervision.

  • All data is retained only for as long as it is legally required to be kept and for as long as necessary for the purposes for which it was collected or transferred, in accordance with Noren’s retention schedule.

- Should Noren suffer a breach, it would implement its incident and response plan, including notifying the data protection authorities, individuals and/or Noren’s clients, as applicable.


1. Changes and access to your personal information

Noren responds to individual requests for access to one’s personal data, and for changes as necessary, within one month. You can make these requests by following the instructions in Part B, Clause 5 - Contact Us. Should Noren deny the request, it will provide an adequate justification.


2. Rectification

Rectification requests can be made by following the instructions in Part B, Clause 5 - Contact Us.

Noren provides rectification as soon as possible within one month. Should Noren deny the request, it will provide justification.


3. Right to object

Individuals may withdraw consent and object to the use of their personal information. In that case, Noren will keep the data until the individual chooses to unsubscribe but will not use the data except to provide services requested.

Noren will inform suppliers and subcontractors as the case may be, of the restrictions on processing of data relating to that individual.


4. Challenging compliance

An individual whose data is held by Noren may challenge our compliance with data protection obligations by filing a complaint with Noren by following the instructions in Part B, Clause 5 - Contact Us.

Noren will investigate the complaint in consultation with the department which is responsible for the use of the data. Should the complaint be well founded, Noren will take appropriate measures to resolve the complaint and, if necessary amend its practices as needed.


5. Contact us

To exercise your rights pursuant to the present section, please contact us by email at


6. Changes and updates to the Privacy Policy

By using the website, you consent to the collection, use and disclosure of your information as described in this policy. This Privacy Policy reflects Noren’s current business practices and is subject to change. In the event of any such change or update, a revised policy will be posted on the website. Please check the website periodically to remain informed of any changes or updates to the Noren privacy policies and practices. If you allow Noren to retain the personal information you provide on the website in its customer database and Noren intends to disclose that information to third parties or affiliated companies in a manner that is not already outlined in this policy, Noren will notify you by email and provide you with an opportunity to opt out of any further use or disclosure of your personal information.


7. Managing your email preferences

When you subscribe to newsletters or notifications, we collect your email to send you exclusive email updates and promotions. You may unsubscribe from newsletters or notifications at any time by selecting the unsubscribe option in the "Email Preferences" section of your account, or by clicking the unsubscribe link at the bottom of every newsletter email.


1.What is a Cookie?

A cookie is a small text file stored on your device that makes it possible to save and track data about your use of the website. For example, our website uses cookies to identify you or store your product selection in your basket. Cookies are managed by your Internet browser.

By continuing to use the website, you consent to our cookie settings and agree that you understand the terms of our cookies policy.

You can edit your preferences at any time.  This is typically managed in the privacy settings section of the Tools or Preferences menu in your web browser.


2. What cookies do we use?

There are two categories of cookies on the website:

Website functionality cookies

These cookies are required for basic site functionality. They are essential for the website to function properly and to complete any signup or proceed to any purchase on the website. They also allow us to personalize, facilitate and improve your browsing experience.

Third party cookies

These cookies allow us to track navigation during your visits to the website. This allows us to personalize our activities and advertisements to your preferences and to identify transactions facilitated by our affiliated partners. Disabling these cookies may result in poorly-tailored recommendations, slow site performance, advertising that is not as relevant to you or not being able to link or share effectively with you over social networks. We only partner with trusted third-parties with data compliance and protection policies and all of the information sent to third-party partners is anonymized.